1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

• When you make a purchase: Name, email address, phone number, billing/shipping address, and payment information.
• When you sign up for newsletters or promotions: Email address and name.
• When you contact customer support: Name, email, and details of your inquiry.

b. Non-Personal Information

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on the website, clickstream data, and other analytics.
• Cookies: Small files stored on your device to enhance user experience and track preferences.

2. How We Use Your Information

• Homemates Wallpaper uses the information that we gather to provide a seamless and tailored experience. Your details may be utilized for the following purposes:

  Order processing: To finalize your order, process payments, and send you updates regarding shipping and delivery.

  Customer communication: To send order confirmations, answer inquiries, send promotional offers, and keep you updated about our services and products.

  Improvements to website and service: For the analysis of user interactions to improve the design, features, and functioning of our website.

  Protection against security: For the detection, prevention, and reaction to fraud, unauthorized access, and other possible dangers.

  Compliance with the law: To fulfill the obligation under the applicable law, regulation, or legal proceedings.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party companies that assist in payment processing, shipping, marketing, and analytics.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In case of a merger, sale, or transfer of our assets.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality.
• Remember your preferences (e.g., language, currency).
• Analyze site traffic and user behavior.

You can manage or disable cookies through your browser settings. However, this may affect certain features of the website.

5. Your Rights

At Homemates Wallpaper, we honor your rights and make sure that there is transparency and control over your personal information. When you order or communicate with our services, you are entitled to the following rights:

Right to Access: You can ask for a copy of your personal information we possess about you at any moment.

Right to Correction: If your information is incomplete or erroneous, you have a right to ask for corrections or updates.

Right to Cancel Orders: Provided our cancellation and return policy, you have the right to cancel your order within the specified time limit.

Right to Withdraw Consent: You are entitled to opt out of marketing messages or withdraw consent for data processing where permitted.

Right to Data Deletion: You can ask us to delete your personal information except where we are obliged to store it for legal or business reasons.

Right to Secure Transactions: We employ standard industry-level encryption and security measures to safeguard your payment and personal data.

Right to Lodge a Complaint: If you think your rights have been infringed, you may submit a complaint with the respective data protection authority.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Address: [Insert Physical Address]

Thank you for trusting HOMEMATES WALLPAPER Your privacy is our priority!